WebJan 14, 2024 · If you encounter technical issues or have general questions, you can contact Optimum by calling its customer service line or doing the live chat feature. The American Customer Satisfaction Index states Optimum is one of the best internet providers in terms of customer service. WebJan 9, 2024 · Optimum by Altice USA is a solid internet, TV, and phone provider with cable and fiber-optic internet speeds up to 5,000 Mbps, up to 420+ live TV channels, and home phone service. But while its internet speeds and prices are highly competitive, it misses the mark with its overpriced cable TV.
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